Delete your Horient account

Deleting your account is self-service and takes effect immediately:

1. Open Horient and sign in.
2. Go to Settings → Security → Delete Account.
3. Type the confirmation word and confirm.

You are signed out and returned to the sign-in screen once deletion completes. Signing in with the deleted email afterwards will fail.

Email support@horient.app from the address on your account with the subject "Delete my account". We verify the request by replying to that address and complete the deletion within 30 days.

Everything tied to your account: profile and display name, email address, friends and crew memberships, messages and attachments (photos, videos, voice notes), map pins and their media, location history and trails, voyages and logbooks, SOS contacts, Sentinel watches, game and shop data, push tokens, and encryption keys. Media files are removed from storage before the account record itself is deleted.

Up to 7 days: a one-way hash of the deleted email address, used only to prevent abusive re-registration. It cannot be turned back into the address and is purged automatically.
Up to 30 days: copies in encrypted server backups, which are then overwritten.
Not held by us: purchase and subscription records stay with Apple or Google under their own policies; we keep no card details at any time.

Messages you sent to other people remain in their copy of the conversation, as with any messaging app.